Mukuru streamlines multi-country financial operations with NetSuite and BlueBridge One

Mukuru was experiencing rapid growth and needed a robust financial management system to support its operations across multiple countries.

Mukuru, a leading African fintech platform enabling cross-border remittances and digital financial services, faced growing pains as its operations expanded across 13 African countries and the UK.

The company's rapid growth exposed critical limitations in its financial management systems, including fragmented accounting processes across multiple Xero instances, manual intercompany reconciliations, and reporting delays that complicated compliance in diverse regulatory environments.

To support its mission of financial inclusion, Mukuru needed a unified system capable of handling multi-currency transactions, real-time consolidated reporting, and scalable infrastructure for future expansion. After evaluating solutions, Mukuru selected NetSuite for its comprehensive financial management capabilities and OneWorld functionality designed for global operations. The implementation, led by BlueBridge One following a previous failed attempt with another partner, focused on automating core processes while maintaining compliance across jurisdictions.

"NetSuite gives us complete group visibility at the click of a button - that was the immediate win,"noted Mujtabaa Ebrahim of Mukuru. The solution eliminated manual reconciliations and enabled real-time financial insights, with Michael Stieger adding, "It's transforming us from entity-based to process-driven operations."

For Kirsten Berrill, Group Financial Controller, the impact extends beyond efficiency: "Automated reporting in NetSuite lets our FP&A team shift from data consolidation to strategic analytics, directly supporting business decisions." BlueBridge One's implementation methodology and ongoing support proved critical, with Berrill emphasizing the importance of "continuity from implementation through post-go-live support."

As Mukuru continues expanding financial access across emerging markets, its NetSuite foundation provides the scalability to enter new regions while maintaining financial control, demonstrating how strategic technology partnerships can power fintech growth without compromising compliance.