New AI solution expands mental health access in South Africa

BEN, University of KwaZulu-Natal, and Valio launch AI mental health program to support students in South Africa. 

Mental health is an urgent concern for students across South Africa, especially in underserved communities with limited access to care. To help close this gap, the University of KwaZulu-Natal (UKZN), Valio Technologies, and Brand Engagement Network Inc. (BEN) are launching an inclusive, AI-powered mental health program that offers private, 24/7 support.

The initiative starts with UKZN students and will help shape how mental health support is expanded across the region.

Paul Chang, CEO of Brand Engagement Network: “AI is now playing a vital role in improving access to mental health support. This collaboration shows how our iSKYE platform delivers meaningful help in areas where traditional care is out of reach.”

BEN’s AI-powered platform offers personalized mental health support, 24 hours a day, 7 days a week. It enables ongoing check-ins, emotional support, and curated mental health resources, especially for individuals without access to traditional therapy.

The solution is designed to scale across diverse populations, particularly in remote or under-resourced communities. Unlike scripted bots, BEN’s AI adapts to each individual, offering emotionally aware conversations, personalized guidance, and anonymized insights that help institutions better target support while maintaining full privacy protections.

Lefentse Nokaneng, CEO and Founder of Valio Technologies: “We are honoured to work with the University of KwaZulu-Natal on this mission-driven initiative. Together, we’re redefining how institutions support mental wellness at scale—using AI to build trust and access.”

The co-development effort is already underway, with a launch at UKZN planned for later this year. Insights from this rollout will help shape future expansions, ensuring the program stays responsive to students and communities across the region.