Zoho introduces major update to Zoho One with unified UX, deeper integrations and expanded AI layer

Significant reimagining removes boundaries between apps for users, administrators, and AI

Zoho has released a broad set of updates to Zoho One, its business software platform comprising more than 50 applications, signaling a shift toward a more unified operating environment for enterprise users. The overhaul reorganizes the suite around a single, context-driven interface and adds new integration and intelligence layers aimed at reducing fragmentation across corporate technology stacks.

The redesign introduces a consolidated user experience in which applications are grouped into functional “Spaces” that centralize tools for personal productivity, departmental operations and organization-wide communication. Navigation, settings, search and task management are now shared across applications, while a unified action panel aggregates approvals and pending items from multiple services.

Zoho has also expanded its dashboard capabilities so data from both internal and third-party applications can be viewed within a single workspace. As part of the update, the company has added Vani, a visual collaboration environment that supports real-time work on diagrams, workflows and shared whiteboards.

On the integration front, Zoho One now offers a centralized panel that gives administrators visibility into all Zoho-to-Zoho, Zoho-to-third-party and third-party-to-third-party connections. Foundational tools such as a unified portal and consolidated domain verification are designed to reduce repetitive configuration work and streamline the management of complex environments. The update also introduces outcome-based workflows, including a smart-offboarding capability that coordinates data transfer, access removal and device management without requiring users to navigate multiple applications.

The platform’s intelligence layer has also been expanded. Zoho’s AI assistant, Zia, is being embedded more deeply across the suite to surface contextual information drawn from multiple applications. Zia Hubs, the company’s content management system, now automatically aggregates materials such as signed contracts and meeting recordings, while a forthcoming toolbar version of “Ask Zia” will allow users to retrieve consolidated operational data through prompt-based queries.

Zoho said the new version reflects growing demand among enterprises for systems that minimize the operational cost of using multiple disconnected applications. The company reports that Zoho One is used by more than 75,000 customers worldwide, with an average consumption of over 22 applications per organization since its launch in 2017.

The update also expands identity and security options, including customer-managed encryption keys, Cloud LDAP, Cloud RADIUS and enhancements to Zoho Directory. Smart offboarding and device-management tools are included as part of the suite’s existing security framework. Despite the added functionality, pricing remains unchanged at US$37 per user per month, and the update is available globally starting today. AI features will be rolled out progressively.