Spinnaker Support enters South Africa through partnership with ARC to expand enterprise software support options

Expansion targets organisations managing Oracle, SAP and VMware environments amid growing pressure around licensing models, upgrade cycles and IT costs

Spinnaker CEO Teko Mojaki.

Spinnaker Support, a company that provides third-party support and managed services for Oracle, SAP and VMware environments, has formally entered the South African market through a partnership with investment firm African Rainbow Capital (ARC). The move comes as enterprises across sectors including banking, telecommunications, retail and manufacturing reassess how they manage core enterprise software platforms that support finance, supply chains, billing operations, human resources and regulatory reporting.

The company’s South African operation will focus on supporting organisations seeking alternatives to vendor-driven upgrade cycles and changing licensing models. By offering support services independent from software vendors, Spinnaker aims to help enterprises maintain existing environments while extending the operational life of critical systems and reallocating budgets toward other technology priorities, including cyber resilience and operational modernisation.

Teko Mojaki, CEO of Spinnaker Support, said the company sees increasing demand from organisations under pressure to balance operational continuity with tighter technology spending.

“We are delighted to introduce our services to the local market at a time when growth is regaining momentum, even as organisations remain under significant cost pressure. Increased choice ultimately benefits end-users. Spinnaker Support represents a credible alternative the market has been calling for, and we are confident that our presence will strengthen competition and support sustainable growth in the years ahead.”

The company also plans to develop local engineering and enterprise software support capabilities in partnership with ARC, positioning South Africa as a regional delivery hub for complex enterprise environments. According to Jon Gill, Head of Sales for EMEA at Spinnaker Support, the expansion includes building local expertise to support high-availability systems and integrating South African operations into regional and international service delivery structures.

“By building South African capability, together with ARC, we intend to position South Africa as a meaningful delivery and engineering hub. The focus will include developing local enterprise software engineering and support expertise, integrating into complex, high-availability client environments and creating exportable service capabilities that supports regional and global operations,” said Gill.

The launch also reflects broader changes in the enterprise software market, where organisations are facing rising costs linked to subscription-based licensing models, foreign currency exposure and simultaneous upgrade requirements across multiple platforms. Many companies are being required to invest in cloud migration, cybersecurity and data initiatives while also managing mandatory software upgrades tied to vendor support deadlines.

According to Mojaki, the ability to separate platform stability from long-term transformation planning has become increasingly important for enterprise leadership teams. “Enterprise platforms are long-dated strategic assets. Our role is to help organisations control sequencing. Modernisation should happen because the business is ready and the value case is clear not because a contract milestone forces it.”

Spinnaker Support said its South African strategy will focus not only on operational continuity, but also on governance, integration stability and risk management for organisations operating large-scale enterprise environments. The company’s expansion follows growing demand from enterprises seeking greater control over software lifecycle decisions and more flexibility in managing long-term infrastructure costs.